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Lost or found a pet in San José

What to do first in San José, from local animal services’ guidance, and who to call.
What happened?

San José Animal Care Center

Shelter and field services for San José, Cupertino, Milpitas and Saratoga

408-794-7297

What to do if your pet is missing

  1. Now

    Add a photo and where your pet was last seen. We’ll show you pets posted nearby that could be yours. Each one is a lead to check, not proof.

    Start with a photoFree and private. No account needed.
  2. Next

    What local animal services ask:

    • Update your microchip contact details, then search the shelter’s PetCompass listings.
    • If you do not see your pet, remove the status filter there and search again.
    • If you see your pet listed, visit the shelter and give staff the animal ID number.

    PetCompass is the name the shelter’s lost-pet page gives its online pet search. FindLostPets also shows this shelter’s listings.

    FindLostPets and the shelter keep separate reports. It helps to file one with the shelter too.

    How long shelters hold a pet

    California law requires shelters to hold stray dogs and cats for at least four business days, not counting the day they arrive; many must hold six. Contact the shelter quickly; a specific pet's status can differ.

    This is a general rule, not a date for your pet. Go in person as early as you can, and ask the shelter how long it will keep a pet that could be yours.

    More details about hold times

    Exceptions apply, such as newborns and suffering animals.

    Official sources:California FAC 31108 (opens in a new tab)California FAC 31752 (opens in a new tab)

  3. Keep checking

    • Look at the shelter’s listings again, and go in person when you can.
    • Open your search here again to see what has been posted since.
    • Write down who you called and any possible sightings, then make a flyer and share it.

What to do if you found a pet

  1. Now

    Answer three quick questions and see if someone nearby is missing them.

    Look for their ownerPrivate until you choose to share. No account needed.
  2. Next

    What local animal services ask:

    • If the pet is sick or injured, bring it to the shelter right away.
    • Submit a found report through the city’s official found-pet page.
    • For a stray dog or an injured stray cat, ask the shelter about officer pickup.

    FindLostPets and the shelter keep separate reports. It helps to file one with the shelter too.

    How long shelters hold a pet

    California law requires shelters to hold stray dogs and cats for at least four business days, not counting the day they arrive; many must hold six. Contact the shelter quickly; a specific pet's status can differ.

    More details about hold times

    Exceptions apply, such as newborns and suffering animals.

    Official sources:California FAC 31108 (opens in a new tab)California FAC 31752 (opens in a new tab)

  3. Then

    See our guides for a found dog or cat.

Pets posted near San José

Pet Watch

Be the neighbor who helps a pet get home

An email when a missing pet is posted near you

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How Pet Watch works

About these instructions

These instructions are for pets lost or found in the city of San José. The shelter asks finders not to bring in healthy stray dogs where possible; staff evaluate cats before accepting them.

  • Local steps checked against the official pages on .
  • Hold rule checked .
  • Visiting details for San José Animal Care Center and Silicon Valley Animal Control Authority (SVACA) checked .